Responsibilities
Roles and responsibilities:
ServiceNow Solution designer
The Solution Designer Specialist is responsible for creating, reviewing and assuring ServiceNow designs, ensuring they are structured appropriately for business use cases, confirm to principles and standards, and support interpretation with other parts of our business platform.
This role will take the requirements and design the solution to ensure it meets the business requirements. Hence, the role holder may require challenging the requirements, seeking clarity from the requirement owner, explaining improvements, these conversations are difficult/complex. This will enable the requirement owner to amend their request, ensuring the scope and scale is clear.
Key Responsibilities:
· Creates and owns technical designs for a specific technology area, delivering work autonomously. Acts as an informed consultant during discovery process.
· Integrates and implements end-to-end solutions across customers and business areas involving people, process, product, networks aspects.
· Ensures designs are delivered to the agreed principles and assurance processes.
· Ensures feasibility, scalability, and performance by setting and maintaining standards.
· Monitors performance of architecture standards and drives improvement for adoption and compliance.
· Responsible for getting the solution to a “ready to build” state by adherence to ACE (Architecture Conformance Expediter), Security Passport and PIA processes.
· Stay involved and remain accountable for design integrity throughout build, testing and deployment.