We provide comprehensive support across major operating systems like Windows, macOS, and Linux, ensuring seamless user experience regardless of the platform
24/7
Support Availability
501, Fifth Avenue, Suite 805 New York, NY 10017
info@techwize.com
+1 (949) 887-0154
TechWize
At TechWize, we understand the critical role a robust IT infrastructure plays in business success. That's why we offer comprehensive IT Help Desk Support, designed to proactively address your challenges and ensure seamless technology operations.
Support Availability
Highly proficient IT Team
Key Certifications
Repeated Clientele
Certified
TechWize offers a comprehensive range of IT Help Desk services designed to tackle all your IT challenges and keep your business running seamlessly.
Our dedicated team provides expert support across various areas
We diagnose and resolve IT issues swiftly, minimizing downtime and ensuring optimal system performance
Our networking expertise guarantees secure, stable connectivity for your organization.
We take care of system monitoring, user management, software installations, and troubleshooting
We safeguard your data, systems, and networks with proactive monitoring and real-time threat resolution
We use our expertise to seamlessly integrate your cloud infrastructure, optimize performance, and manage cloud resources effectively.
We equip your customer service team with the tools and technology needed to deliver timely, effective support
CompTIA A+
CompTIA Network
CompTIA Security+
Microsoft Certified Solutions Associate (MCSA)
Cisco Certified Network Associate (CCNA)
TechWize utilizes a robust suite of industry-leading tools and platforms to deliver exceptional IT Help Desk support. This ensures our team remains agile, efficient, and equipped to handle any technical challenge. Here's a look into our tech stack
We provide comprehensive support across major operating systems like Windows, macOS, and Linux, ensuring seamless user experience regardless of the platform
Our team utilizes advanced ticketing systems like Zendesk, ServiceNow, or Freshdesk to streamline request tracking, optimize communication, and expedite issue resolution
With tools like TeamViewer, AnyDesk, or LogMeIn, we offer secure remote access capabilities, allowing our experts to diagnose and troubleshoot issues directly on your systems
Leveraging industry leaders like Cisco Meraki, SolarWinds, or Nagios, we maintain optimal network performance, identify potential problems proactively, and ensure a secure and stable network environment.
We utilize trusted backup solutions from Veeam, Acronis, or Carbonite to ensure your valuable data is always protected in case of unforeseen circumstances.
We safeguard your systems with advanced security solutions from Norton, McAfee, or Sophos, providing comprehensive protection against cyber threats.
For seamless cloud integration and management, we leverage platforms like Microsoft Azure, AWS, or GCP, optimizing cloud resource utilization and ensuring secure access.
Our expertise extends to mobile devices, utilizing tools like Microsoft Intune, VMware Workspace ONE, or Jamf Pro to ensure secure access, data protection, and efficient management of your mobile workforce.
When it comes to choosing a reliable IT Help Desk partner, several factors differentiate TechWize from the rest. Here's what sets us apart:
TechWize is more than your IT provider; we're your global partner for seamless IT Help Desk support. With offices strategically located in the USA, UK, and India, we offer:
Assisting our clients across different sectors and domains
Connect with our experienced and proficient Tech Experts today to explore how TechWize can take your technology, business and operations to subsequent levels.
" TechWize to the rescue - Superfast and high quality results. These guys communicate without delay and personal. They are flexible and reliable and make the cooperation easy. They provide highly skilled and able salesforce developers just in time. "
" TechWize is our trusted partner for Salesforce Projects. They also hold expertise in other enterprise technologies and this makes them a one-stop solution for our diverse IT service needs. "
" TechWize provided great service with clear communication and strong teamwork. The project stayed on track, and they quickly fixed early reporting issues, leading to a smooth and successful Salesforce CPQ implemenation. "
" TechWize was very professional throughout the entire process. Always took the time to explain and document the implementation process thoroughly. They were able to accommodate the additional requirements to our project as and when we requested. TechWize delivered exactly what we were looking for in our SharePoint project"
" Extremely helpful problem solvers. We were having some issues integrating Sage Intacct with Salesforce, TechWize and team came in, diagnosed the problem, and then helped us implement the solution. I highly suggest working with them. "
" TechWize did an excellent job integrating MailChimp into our Salesforce instance. We had a lot of complex requirements that they were able to handle very well. I would recommend them to anyone "
" Successful completion of a complex project involving the development of a connector for Salesforce Marketing Cloud Email Studio. Very good communication and support. "
" The qualities of the team at TechWize I like the most are structured work, reliability and diligence in the execution of tasks. TechWize is a trustworthy partner for SharePoint and Power Platform development. "
" Very swift response and acceptable work. Finished our project in a timely manner and showed SharePoint expertise. We will hire again when we have another project. "
501, Fifth Avenue, Suite 805 New York, NY 10017
