Automating Reconciliation

Custom App Streamlines CRM and Business Central Integration for Financial Services

Automating-Reconciliation

Industry:
Financial Services

Technology Used:

  • Dynamics 365 Business Central
  • Dynamics 365 CRM
  • Custom Application Development

Client:

A leading financial services provider specializing in processing bulk invoices for donations received from non-profit organizations.

Requirement:

    The client faced a critical challenge: reconciling multiple invoices generated in Dynamics 365 CE/CRM with corresponding payments received from non-profit organizations within their Business Central system. Each payment had a unique reference number, making manual matching against bank statements a laborious and time-consuming process.

Solution Delivered:

TechWize's team meticulously assessed the client's financial operations and technical landscape to develop a custom application with the following functionalities

  • Automated Day-End Process:The application established a streamlined day-end process for reconciling payments processed in the CE/CRM system with Business Central. It leveraged payment references associated with each CE/CRM payment to ensure accurate reconciliation.
  • Consolidated Payment Records:The application consolidated payment records based on payment references, posting single entries into the bank account ledger.
  • Automated Bank Statement Reconciliation:Upon importing bank statements into Business Central, the system automatically reconciled them with the consolidated payment entry, eliminating the need for manual intervention.

Results:

The client was able to get the following results –

  • Enhanced Efficiency:The custom app significantly reduced manual reconciliation efforts, saving time and resources.
  • Improved Accuracy:Automated reconciliation eliminated human error, ensuring data integrity and financial transparency.
  • Increased Productivity:Streamlined operations translated to increased productivity and performance for the client's financial team.
  • Reduced Costs:Automation eliminated the need for manual data manipulation, leading to cost savings associated with the previous process.
  • Enhanced Stakeholder Experience:Improved integration and communication between CRM and Business Central fostered a more efficient and collaborative environment for all stakeholders involved.

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