Introduced Test Automation and Testing Best Practices in Dynamics 365

Introduced Test Automation and Testing Best Practices in Dynamics 365

  • Industry: Education
  • Components/Technologies Used: Microsoft Dynamics 365 CRM

Client:

A prestigious university in Australia known for its commitment to student experience, teaching excellence, and research endeavors.

Requirement:

The University had transitioned to Microsoft Dynamics CRM for managing customer-related information. Testing activities were handled by developers due to the absence of a dedicated testing team. There was a lack of test management processes, including test case creation, execution, traceability, and bug tracking.

Solution Delivered:

  • Formulated comprehensive testing best practices.
  • Implemented the use of Azure DevOps (ADO) for managing all testing activities.
  • Established clear traceability between testing activities and project requirements.
  • Developed Functional, End-to-End, and Regression test cases.
  • Introduced automation scripts utilizing TestProject and Testim tools for smoke and regression testing.

Result Achieved:

  • Synchronized testing processes with the development phase, enhancing overall project efficiency.
  • Utilized testing metrics to gauge project health and quality.
  • Enabled smoke and regression testing using automated tools, accommodating multiple data scenarios.
  • Received appreciation from stakeholders for optimizing the testing process.

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